This article is not applicable to Cloud versions.
In the event of power failures or emergency situations, you will need to shutdown, or possibly reboot, the servers. The following subsections describe the recommended steps for shutting down the servers to avoid data loss and/or corruption.
This procedure describes the recommended order for starting services. Note that if you start Collaboration first and try to perform a search, you will not get results until the search service is started.
- Start the database server.
- Login to the database server, and ensure the SQL Server, DB2, or Oracle services are started and operational.
- Start the search server.
- Start the Common Apache Solr-solr service.
- Login and test the search server operation as described in Verifying the Common Apache Solr Install.
- Start the application server.
- After successfully testing both the database and search servers, start the Vignette Collaboration service.
- Attempt to login to the application via the URL: http://[your server address].
- Test the search functionality again from the web browser interface.
- Start the Monitoring Service.
- Login and shutdown the application server.
- Login and shutdown the search server.
- Login and shutdown the database server.
The database server is always the last server to be shutdown.
Rebooting the Servers
The following list provides the steps necessary to reboot the search or database server. These steps should be performed in the order specified:
- Shutdown as described in Shutting Down the Environment before rebooting.
- After rebooting, the search server must be running before starting the application server. Confirm the search server is running by referring to Verifying the Common Apache Solr Install. At startup, one of the first processes executed by the Server application is to communicate with the search server. If the search server is not running, the indexing service may fail.
- After ensuring the search server is running, refer to Starting Up the Environment.